Frequently Asked Questions

  1. What is the lawsuit about?

    The name of the consolidated lawsuit is Jennifer Dale et. al v. Travelers Property Casualty Insurance Company, and it is pending in the United States District Court for the District of Arizona (Case No. CV-22-01659-PHX-SPL), Plaintiffs’ legal claims arise out of how Travelers paid its insureds for uninsured and underinsured (“UM/UIM”) motorist claims.

    Arizona law requires an insurer to (1) include policy language that disavows the possibility of stacking and (2) provide timely written notice to its insureds that they have the right to select one policy or coverage when they are making a UM/UIM claim. If the insurer does not include the required policy language and provide the required notice, insureds making a UM/UIM claim are entitled to recover up to the policy limits for each vehicle insured, that is, “stack” their insurance coverage. Plaintiffs allege Travelers failed to include the required policy language and provide the required notice to Class Members and was therefore required to stack their insureds’ UM/UIM coverage. Plaintiffs assert legal claims against Travelers for breach of contract and breach of the covenant of good faith and fair dealing.

    You can read the operative Complaint here.

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  2. What is Travelers’ response?

    Travelers denies that it did anything wrong. The Court has not found that Travelers did anything wrong.

    You can read Travelers’ Answer to the Complaint here.

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  3. What is a class action?

    In a class action lawsuit, one or more people called the “plaintiff” or “plaintiffs” sue on behalf of other people who have similar claims, called the “class members.” The court appoints the plaintiff to serve as “class representative.” For the purposes of a class action lawsuit, one court will resolve the issues for all class members, except for those people who properly exclude themselves from the lawsuit, as described in FAQ 13.

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  4. Why is there a Settlement?

    The Court did not decide in favor of Plaintiffs or Travelers. Plaintiffs believes that, had the Court made a decision, they may have won at trial and possibly obtained a greater recovery. Travelers believes that, had the Court made a decision, Plaintiffs would not have won at a trial and that Plaintiffs would have recovered nothing against it. Litigation involves risks to both sides, and Plaintiffs and Travelers have agreed to the Settlement. The Settlement requires Travelers to pay money (as set forth in the Settlement Agreement). Plaintiffs and their attorneys believe the Settlement is in the best interests of all Class Members.

    You may read the full Settlement Agreement here.

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  5. Am I part of the Class?

    The Court has decided, unless you submit a valid and timely request to be excluded, you are a Member of the Class based on Travelers’ records. The “Settlement Class” includes all persons insured under a Travelers policy/policies issued in Arizona during the Class Period that provided uninsured (“UM”) or underinsured (“UIM”) motorist coverage for more than one motor vehicle, who either (1) received a claim payment equal to the limit of liability for the UM or UIM benefits for only one vehicle; or (2) were one of multiple claimants where the aggregate total paid on such claims was equal to the aggregate limit of liability for the UM or UIM benefits for only one vehicle. The Class Period means September 21, 2016, through October 16, 2024.

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  6. I’m still not sure if I’m included. What do I do?

    If you are still not sure whether you are included in the Settlement, you can get free help by calling or writing to the lawyers in this case at the phone number or address listed in FAQ 17.

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  7. What does the Settlement provide?

    If the Settlement is approved, Travelers will pay $14,970,000.00, minus any reductions made if anyone excludes themselves from the Class (see FAQ 13) (the “Settlement Fund”). This Settlement will resolve all Class Members’ legal claims against the Travelers for the Released Claims (as defined in the Settlement Agreement).

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  8. What is the Settlement Fund being used for?

    No money will be distributed until the Court grants final approval of the Settlement Agreement. A portion of the Settlement Fund will be used by the Settlement Administrator for notice and administration costs. Additionally, Class Counsel may request that the Court award attorneys’ fees and litigation costs and expenses to Class Counsel. For additional details, see FAQ 18.

    The portion of the Settlement Fund that remains after payment of the administration expenses and Court-ordered attorneys’ fees, litigation expenses, and service award will be distributed to Class Members in accordance with the Court-approved allocation (see FAQs 9 and 10).

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  9. How do I get a payment from the Settlement?

    If you are Class Member and you stay in the Class, a payment will be sent to you automatically once the Settlement is approved. You do not need to do anything to receive a payment.

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  10. How much will my payment be?

    After the administration expenses and Court-ordered attorneys’ fees and litigation expenses are deducted from the Settlement Fund, the remaining funds, will be allocated to the Class Members in proportion to each Class Member’s available UM/UIM coverage and their individual damages (the “Claim Value”). Your Claim Value is estimated assuming certain costs and fees are awarded by the Court. Your final payment may vary slightly depending on the amount of administration costs, as well as attorneys’ fees and litigation costs approved by the Court. Your final payment may also be reduced even further if you have any outstanding Medicare liens, which will be taken out of your recovery before final payment as required by Federal law. A final calculation cannot be made until after the final approval hearing (and all appeals, if any, are resolved).

    If you have questions about how your portion of the Settlement Fund was allocated, contact Class Counsel (see FAQ 17).

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  11. What am I giving up if I participate in the Settlement?

    If you stay in the Class and the Settlement is approved, the Lawsuit will be dismissed with prejudice. By participating in the Settlement, you forever discharge Defendant from all claims, past, present, or future, brought in the Lawsuit or that could have been brought against the Defendant based on the facts and allegations in the Lawsuit (“Released Claims”), including, but not limited to, claims for breach of contract, unjust enrichment, fraud, consumer fraud, declaratory judgment, bad faith, compensatory damages, punitive damages, extra contractual damages, interest, costs and attorneys’ fees.

    The full terms of the release are set out in Paragraph 32 of the Settlement Agreement, which is available here.

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  12. How do I stay in the Class?

    You do not have to do anything to stay in the Class. By doing nothing, you will get a payment for your share of the Settlement as outlined above. By staying in the Class, you give up your right to separately sue Travelers for the same legal claims in this lawsuit. By staying in the Class, you will also be legally bound by all of the orders the Court issues and the judgment the Court makes in this lawsuit.

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  13. How do I exclude myself from the Class?

    You can exclude yourself from (or “opt out” of) the Class by sending a letter by mail to the Settlement Administrator. The exclusion letter must include the following:

    1. Your full name, address, and email;
    2. The name of this case: Jennifer Dale et. al v. Travelers Property Casualty Insurance Company, Case No. CV-22-01659-PHX-SPL; and
    3. A clear statement that you want to be excluded from the Class.

    You must sign and date your exclusion letter, and it must be received by February 28, 2025. Mail your exclusion letter to:

    Jennifer Dale et. al v. Travelers Property Casualty Insurance Company
    Exclusion Request
    P.O. Box 2777
    Portland, OR 97208-2777

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  14. What happens if I exclude myself from the Class?

    If you exclude yourself from the Class, you won’t get any money from the Settlement Fund. You will not be bound by the Settlement Agreement or the judgment the Court makes in this lawsuit. By excluding yourself, you will retain any right you may have to sue Travelers about the legal claims alleged in this lawsuit at your own expense.

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  15. How do I tell the Court that I don’t like the Settlement?

    If you are a Class Member and have not excluded yourself from the Settlement, you can object to the Settlement—ask the Court to deny approval of the Settlement Agreement by filing an objection. You can’t ask the Court to order a different settlement; the Court can only approve or deny the Settlement. If the Court denies approval, no settlement payments will be sent out and the lawsuit will continue. If that is what you want to happen, you must object.

    Any objection to the Settlement must be made in writing and must include all of the following information:

    1. Your full name, address, telephone number, and email address and, if represented by an attorney, your attorney’s full name, address, telephone number, and email address;
    2. The name and number of the case: Jennifer Dale et. al v. Travelers Property Casualty Insurance Company, Case No. CV-22-01659-PHX-SPL;
    3. Whether the objection applies only to you (the “Objector”), to a specific subset of the Settlement Class, or to the entire Settlement Class;
    4. The specific the grounds for each objection you are asserting, including a description of the legal authorities and factual basis that support the objection;
    5. Whether you intend to appear at the Final Fairness Hearing, either in person or through your own attorney;
    6. If you intend on using exhibits or affidavits at the Final Fairness Hearing, attach such exhibits to your objection;
    7. If you intend on calling witnesses at the Final Fairness hearing, the name and address of each witness, and a summary of each witness’s anticipated testimony; and
    8. Identify, if any, the number class action settlements you have objected to in the last five years, the caption of each case, the identity of your attorney (if you were represented by one), and copies of any orders entered by the court related to those class action settlements.

    If you file a timely written objection, you may, but are not required to, appear at the Final Fairness Hearing, either in person or through your own attorney. If you choose to appear through your own attorney, you are responsible for hiring and paying that attorney.

    All written objections and supporting papers must (a) be submitted to the Court by mailing them to the Clerk of the Court, United States District Court for the District of Arizona, with a copy mailed to the Settlement Administrator at the addresses listed below, by filing them in person at any location of the United States District Court for the District of Arizona, or by filing them through the Court’s Public Access to Court Electronic Records (PACER) system at https://pacer.uscourts.gov/, and (b) be filed or received on or before February 28, 2025, no later than 11:59 p.m. Arizona Time.

    Court Settlement Administrator
    Clerk of the Court United States District Court District of Arizona
    401 W. Washington Street
    Phoenix, AZ 85003
    Dale v Travelers
    Settlement Administrator
    PO Box 2777
    Portland, OR 97208-2777
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  16. What is the difference between excluding myself and objecting?

    Objecting is telling the Court that you do not like something about the Settlement. You can object only if you do not exclude yourself from the Class. Excluding yourself is telling the Court that you do not want to be part of the Class or the lawsuit. If you exclude yourself, you cannot object to the Settlement because the Settlement no longer affects you.

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  17. As a Class Member, who represents me in this case?

    The Court has appointed Plaintiffs Jennifer Dale and Cameron Bode as the Class Representatives and the following lawyer and law firm as “Class Counsel” to represent you and other Class Members:

    Robert B. Carey
    Hagens Berman Sobol Shapiro LLP
    11 W. Jefferson Street, Suite 1000
    Phoenix, AZ 85003

    You may contact Class Counsel by writing to the address above, sending an email to stacking@hbsslaw.com, or calling 1-602-840-5900.

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  18. How will the lawyers be compensated?

    At the Final Fairness Hearing, Class Counsel will ask the Court for attorneys’ fees based on their services in this litigation, not to exceed 30% of the Settlement Fund, and may ask to be reimbursed for up to $60,000 in current and ongoing litigation expenses. Any payment to Class Counsel will be subject to Court approval, and the Court may award less than the requested amount. Class Counsel will file that request at least thirty days before the objection deadline, which will then be made available to read on the Important Documents tab of this website. You will have an opportunity to comment on this request if you would like.

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  19. Will the Class Representatives receive any money?

    At the Final Fairness Hearing, Class Counsel will ask the Court to award service awards for the Plaintiffs serving as Class Representative. That service award will not exceed $10,000 for each Class Representative, or no more than $20,000. Any service award will be paid separately by Travelers and will not come out of the Settlement Fund.

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  20. Should I get my own lawyer?

    You do not need to hire your own lawyer because Class Counsel is working on your behalf. But if you want your own lawyer, you will have to pay that lawyer. If you hire your own lawyer, you can ask them to appear in Court for you if you want someone other than Class Counsel to speak for you.

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  21. When and where will the Court decide on whether to approve the Settlement?

    The Court will hold a Final Fairness Hearing to decide whether to approve the Settlement. You may attend and you may ask to speak, but you don’t have to. The Court will hold the hearing on April 2, 2025, at 9:30 a.m., at the United States District Court for the District of Arizona, Courtroom 521, 401 W. Washington Street, Phoenix, AZ 85003 (or on another date, which may be posted on the Court’s public website).

    At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate. If there are objections, the Court will consider them. You may attend and you may ask to speak, if you make a request as instructed in FAQ 23, but you don’t have to. The Court will listen to people who have asked to speak at the hearing. After the hearing, the Court will decide whether to approve the Settlement. We do not know how long these decisions will take. The Court may also move the Fairness Hearing to a later date without providing additional notice to the Class.

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  22. Do I have to attend the Final Fairness Hearing?

    You do not need to attend the hearing. Class Counsel will answer any questions the Court may have. If you send an objection, you do not have to go to Court to talk about it. As long as the Court receives your written objection on time, the Court will consider it. You may also pay your own lawyer to attend, but it’s not necessary. You or your own lawyer are welcome to come at your own expense.

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  23. May I speak at the Final Fairness Hearing?

    You may ask to speak at the Final Fairness Hearing. To do so, you must send a letter saying that it is your “Notice of Intention to Appear in Jennifer Date et. al v. Travelers Property Casualty Insurance Company, Case No. CV-22-01659-PHX-SPL” in accordance with the process explained in FAQ 15.

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  24. How do I get more information?

    For more information, please see the Settlement Agreement available here. You can also contact the Settlement Administrator by calling toll-free 1-888-884-9339 and listening to the Frequently Asked Questions. Additionally, you can request a copy of the Settlement Agreement by contacting Class Counsel (see FAQ 17), by accessing the Court docket in this case, for a fee, through the Court’s Public Access to Court Electronic Records (PACER) system at https://pacer.uscourts.gov/, or by visiting the office of the Clerk of the Court for the United States District Court for the District of Arizona, 401 W. Washington Street, Suite 130, Phoenix, AZ 85003, between 8:30 a.m. a.m. and 4:30 p.m., Monday through Friday, excluding Court holidays.

    PLEASE DO NOT CONTACT THE COURT ABOUT THIS SETTLEMENT.

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